Terms of service

These terms govern the use of AdSteward, a service of MoventiQ B.V., established in the Netherlands(Chamber of Commerce registration pending, VAT registration pending). By creating an account you accept them on behalf of the organisation you register.

1. The service

AdSteward connects to your Google Ads account, your Google Merchant Center and your web shop, shows how your advertising performs, proposes changes, and makes changes in Google Ads on your instruction. A change is made either when a person in your organisation accepts a proposal, or when you have switched on automatic execution for a store. Every change is recorded and can be undone from the dashboard where Google allows it.

2. Your account and organisation

• You must give accurate details and keep your password to yourself. You are responsible for what happens under your account.
• The person who signs up becomes the owner of the organisation and can invite others with roles that limit what they may do.
• Connect only Google Ads accounts, Merchant Center accounts and shops you are entitled to manage.

3. Google Ads, spend and results

Advertising spend is charged by Google to your own Google Ads billing, not by us. AdSteward proposes budgets and bids from your data and Google's guidance, but advertising outcomes depend on your market, your products and Google's systems; we do not guarantee any result, and a change you accept is your decision. Suggested ad copy is based on your product data and the facts you confirm; you remain responsible for what your ads claim.

4. Your shop's data and your customers

You are the controller of your shop's and your customers' data; we process it for you as described in the privacy policy, which together with this section forms our data processing agreement. You confirm that you have a lawful basis for the data you send us, including the consent needed before customer email addresses are used for Customer Match, and you instruct us to process the data only to provide the service.

5. Fees

During early access AdSteward is provided without charge. Paid plans, including the AI and data costs they cover, will be announced in the dashboard before they apply; nothing is charged without your explicit acceptance of a plan.

6. Acceptable use

Do not use AdSteward to advertise anything Google's advertising policies forbid, to access accounts you are not entitled to, to probe or overload the service, or to resell it without our agreement.

7. Availability and changes

We work to keep AdSteward available and will tell you about planned maintenance, but we do not promise uninterrupted service. Google's APIs and policies change; when they do, features may change with them. We may improve or withdraw features and will give notice of changes that reduce what you can do.

8. Liability

To the extent the law allows, our liability for damage arising from the service is limited to the fees you paid us in the twelve months before the event, and we are not liable for indirect damage, lost profit or advertising spend. Nothing limits liability for intent or gross negligence.

9. Ending the agreement

You can close your organisation's account at any time; disconnect your stores and Google accounts first if you wantAdSteward to stop acting immediately. We may suspend or end an account that breaks these terms, with notice where reasonable. After closure your data is deleted as described in the privacy policy.

10. Law and disputes

Dutch law applies. Disputes go to the competent court in the Netherlands, after we have tried to solve them together. Write to support@adsteward.eu first.